Miyazaki Towel: Resilience Through Collaboration
Miyazaki Towel: Resilience Through Collaboration
Miyazaki Yōhei didn't want to be a towelier.
When he inherited his father’s company, Miyazaki Towel, the business was drowning in debt and facing bankruptcy. The outlook was bleak. Globalization had flooded the market with cheaper towels from China and Korea, while some Imabari firms hollowed themselves out by outsourcing production abroad. The once-thriving towel capital of Japan was in freefall: the number of factories in Imabari had collapsed from thousands at its postwar peak to just a fraction today.
For Yohei, walking away seemed like the rational choice. He wanted to quit towels altogether, liquidate the factory, and pay off the debt. But even selling the building and all personal possessions wouldn’t have been enough. Backed into a corner, he was forced into something far harder: reinventing the company.
In generations past, Miyazaki Towel and Watanabe Pile had been direct competitors, each weaving and selling their own towels. Both relied on Colorsville, a dyeing company, as a supplier.
But this competitive structure, once viable, was crumbling under global pressure. Cheap imports eroded margins, demand for traditional towels shrank, and factory after factory in Imabari shuttered. What had been rivalry was now mutual decline.
The Towel Muffler
Instead of fighting for survival in conventional towels, Yohei staked everything on his father’s greatest innovation: the towel muffler.
The muffler is a hybrid between a scarf and a towel, made from gauze-like towel fabric. Designed for Japanese consumers who wanted to avoid sun exposure, it’s lightweight, UV-protective, and sweat-absorbent. Unlike conventional towels, it carved out a clear niche that was both functional and fashionable.
To make this pivot, Yohei radically downsized. He laid off most workers, cut back factory operations, and repositioned Miyazaki Towel as a hyperspecialist in design and branding.
A New Model
The most daring move was outsourcing production to Miyazaki Towel’s former rival. Watanabe Pile, once its fiercest competitor, became its weaving partner. Watanabe was renowned for producing high-quality fabrics on older machines with veteran workers.
Meanwhile, Colorsville underwent its own transformation. Formerly a dyeing company, family losses left only one successor. Yohei, seeing an opportunity, convinced Colorsville to pivot into sales and distribution.
The result was a new division of labor:
Miyazaki Towel → design, brand, and logistics.
Watanabe Pile → weaving and production.
Colorsville → sales and retail distribution.
What had once been competition was now collaboration, each firm hyper-specializing in what it did best.
The Leader's Philosophy Shapes Success
Yohei’s decision-making wasn’t only pragmatic. It was also deeply philosophical. His old journals, filled with sketches and reflections, reveal a design philosophy rooted in restraint and focus. He often compared his company to a 600-year-old manju shop: a business that perfects one product over centuries, earning loyalty through continuity and craft.
Yet he also felt the weight of family legacy. He spoke of dreams where his late father appeared, urging him to restart towel production and rehire laid-off workers. Even as he pivoted toward design and branding, Yohei felt accountable to both ancestors and community.
This sense of responsibility shaped even the smallest interactions. At a dinner with local business owners, Yohei introduced a dissatisfied taxi driver, an old school acquaintance, as a potential hire to the group, handing around the man’s business card. The gesture reflected his broader philosophy: business leadership meant caring for the people around you, not just the firm itself.
Growth Through Interdependence
The strategy worked. Miyazaki Towel stabilized and eventually grew, powered by the towel muffler’s success and the strength of its network. The company secured a partnership with Patagonia, with Watanabe Pile producing the fabric and Colorsville handling distribution under Miyazaki’s brand identity.
What could have been the collapse of one company instead became the survival of three. Through hyper-specialization and inherited trust, Miyazaki Towel, Watanabe Pile, and Colorsville each found a way forward in an industry hollowed out by globalization.
Conclusion
Miyazaki Towel’s story underscores two lessons for small firms in shrinking industries:
Hyper-specialization can transform vulnerability into competitive advantage.
Inherited trust and ancestral obligation can enable collaboration where rivalry once prevailed.
Yohei didn’t want to be a towelier. But by reinventing the company around a single product and leveraging long-standing relationships, he ensured that Miyazaki Towel and its partners survived in an unforgiving global market.